MSMicoDev Stay

Questions

Booking a placeThinking of listingAlready a host

You own a place and are thinking about listing it.

A guest asked me something. Where does it come from?
From the listing page, before they have booked. It lands under Questions on your dashboard, and we can buzz your phone the moment it arrives — turn on alerts there. It costs nothing and does not use WhatsApp.
Why can't I see the guest's number, or send them mine?
Until the booking is confirmed, neither side sees the other's number, and numbers and links are stripped out of messages both ways. That is there to protect you as much as them: nobody can lean on you to take the booking off MicoDev, and nobody can send a guest a fake account number in a chat that looks like it came from you. Once the booking is confirmed you both get each other's number automatically.
Can a guest review me, and can I get a bad one taken down?
Yes, and only a guest who actually stayed — the link goes to the phone that made the booking and works once. We will not remove a review for being unflattering; that would make every good one worthless. We do remove anything abusive, anything about a different property, or anything that turns out to be about a booking that never happened. Tell us and a person will look at it.
Should I link my Google listing?
Yes, if you have one. It takes thirty seconds in step 1 and does two things. Guests see the rating you have already earned from real visits, which we cannot manufacture for you. And your exact map pin goes into every confirmation, instead of whatever address was typed in — which is the difference between a family arriving at your gate and a family ringing you from the main road. We only read your rating and your location. Nothing is posted and nothing on your Google listing changes.
Do I have to answer every question myself?
No. An assistant answers anything the listing already covers — rates, free dates, house rules, what is included. Only what it genuinely cannot answer reaches you, which is usually a handful. Filling in your listing properly is what keeps that number low.
Is it free to list?
Yes. Listing, photographs, your booking page, the calendar and your dashboard cost nothing. There is no monthly fee and no joining fee.
So what do you charge?
A commission of 4% or 5% — but only on guests we bring you who were not already yours. 5% if you currently pay a broker or an OTA, 4% if you get your bookings from Instagram or word of mouth. Your own customers are 0%, always.
How can you possibly tell whose customer someone is?
Two ways, and both are set up before you go live. First, you give us the phone numbers of the guests you already have, and we freeze that list — anyone on it is free forever, even if they book through a MicoDev link. Second, we record which link a guest first arrived through, and the first one wins. If we brought you a guest, a repeat visit from them within 90 days is still ours; after that they are yours.
Why would I give you my customer list?
Because if you do not, we will invoice you for your own regulars — and that is the fastest way for you to stop trusting us. The list is frozen the moment it is imported and cannot be edited afterwards, by you or by us. Nothing can be added later to make a guest look like ours.
Do you hold the money?
No. Guests transfer to your account directly. We never touch the funds, which also means we cannot chase a guest who does not pay, and we cannot refund one.
What do you need from me?
Your CNIC, a bank account whose title matches your own name, and a visit to the property so we can see it and photograph it. The bank title check is the one thing we will not skip — it is what lets us tell a guest the account is real.
How long does it take?
A call, then a visit, then you are live. Usually a few days, depending on when you can have us over.
Can I leave?
Yes, whenever you like. Tell us and we delist you. Anything you owe for bookings we already brought you still stands; nothing else does.
Do I have to send my own guests through MicoDev?
During the pilot we ask you to, and it is free when you do. It is how your calendar stays correct — a guest who gets double-booked is your reputation, not ours. It is also how we find out honestly whether we are actually bringing you business or just processing what you already had.
List your place

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